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7AM - 7PM Pacific Time
Request a Return
To request a return, please use fill out our Return Form to start the returns process . If you have any questions, please feel free to contact our customer service department at (833) 268-8743
30-Day No Hassle Return Policy:
We want you to love what you buy! But if you don’t, we offer a simple “No Hassle Returns” policy. We allow you to return all new, unused, unassembled, and resalable items in their original packaging within 30 days of delivery for a refund (minus the original and return shipping costs incurred by besthomeofficedesks.com). Naturally, if your return is because of our error, you are not responsible for any shipping costs.
If your return request is due to product defect or damage, we will first work with you to get the product repaired. If repair is not possible, then we’ll work with you to get it replaced. Defect must be reported within 48 hours of receipt.
If your return will be coming back via freight truck, we will require you to provide us a photo before your return will be authorized. This can be as simple as a cell phone picture. We just need a “before” picture in case there is any damage to the item on its way back to us.
To expedite the returns process, before shipping the item(s) back, make sure they are clean, the packaging is sufficient to prevent damage, and (if necessary) you note all defects along with the photos taken.
Important Information About Refund Eligibility:
To be eligible for a “No Hassle Return,” items must be returned within 30 days of delivery in “Like New” condition. “Like New” condition is when a returned item is unused, unassembled, and has been returned in the original packaging.
Custom made-to-order/special order items are made to your specifications. Due to the custom nature of made-to-order/special order items, all sales are final. Made-to-order/special order items defective due to manufacturing will be repaired/replaced as long as the claim is made within the warranty period offered by the manufacturer. Custom pieces damaged in shipping will still follow all steps for a freight claim. All Custom pieces will be repaired or replaced with an item of the same nature as previously ordered. You will not be allowed to order an item that differs from the damaged or defective item.
Best Home Office Desks has been helping America outfit their home offices, since 2009. With our expertly cultivated array of office furniture and supplies, we pride ourselves on being the go-to resource for all things home office. Based in Marysville, Washington, we started as furniture builders. Our founder's wife got a job that she could do from home, and voila -- "BEST HOME OFFICE DESKS" was born.
We're really excited that you're here, looking at our products, because that means you're going to work from the comfort of your own home, and setup in a comfortable work space.
Call us with any questions — we’re here to help!